Information We Collect

How We Use Your Information

Your information is used primarily to manage your health and improve our services, including:

• • Pharmacy Operations: Processing refills, checking drug interactions, and billing insurance.
• • Care Coordination: Communicating with your physicians, caregivers, or healthcare teams.
• • Communication: Sending notifications about prescription status, pickup readiness, or health alerts.
• • Customer Service: Responding to your inquiries and resolving issues.
• • Improvement: Analyzing service usage to enhance our Quick Rx app and in-store experience.

Sharing Your Information

We do not sell your personal data. We share information only when necessary:

• • Healthcare Partners: With your physicians and insurance providers to coordinate care.
• • Service Providers: With trusted technology vendors who support our systems under strict confidentiality agreements.
• • Legal Compliance: When required by law, such as reporting to the Florida Board of Pharmacy or other applicable state and federal authorities.
• • Consent: When you explicitly authorize us to share information with a family member or caregiver.

Data Security

We implement robust security measures, including encryption and strict access controls, to protect your Protected Health Information (PHI) in compliance with HIPAA regulations. While we maintain strong security practices, no digital transmission is completely free from risk.

Your Rights

Under HIPAA and applicable Florida state laws, you have specific rights:

• • Access: You may request a copy of your medical records and billing history.
• • Correction: You may request corrections to any information you believe is inaccurate.
• • Restriction: You may ask us to limit how we share your information for certain purposes.
• • Confidentiality: You may request that we communicate with you via alternative means or locations.

Children's Privacy

Our digital services are not intended for children under 13. We do not knowingly collect personal data from children online without parental consent.

Updates to Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or app.